Conrad Tulum Riviera Maya

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Conrad Tulum Riviera Maya
$$$$

Overview

Featuring a cash machine and a currency exchange, Conrad Tulum Riviera Maya hotel lies nearly a 10-minute ride from Akumal Ecological Center. The resort offers 310 rooms with views of the ocean.

Location

You'll need 33-minute drive to Aeropuerto de Playa del Carmen airport. This 5-star hotel is also nearly a 10-minute ride from Xcacel-Xcacelito in Tulum. The accommodation is nearly a 10-minute ride from the known Akumal Public Beach.

Rooms

Some rooms at Conrad Tulum Riviera Maya hotel are appointed with a trouser press and air conditioner along with self-catering options such as a coffeemaker. They have a tropical interior. A Jacuzzi and a sauna, along with such comforts as hairdryers and dressing gowns, are also provided.

Eat & Drink

Breakfast is served in the restaurant. This Tulum hotel has Maratea restaurant, serving a range of Greek dishes and featuring a spacious terrace. The onsite pool bar features billiards and a TV. There is a seafood restaurant serving Caribbean food a 6-minute stroll away.

Leisure & Business

At this Tulum property fitness classes and a summer terrace are available for an extra charge. Featuring a swimming pool, the Conrad Tulum Riviera Maya also provides such amenities as massage therapy and a lending library. A gym, along with fitness classes, is included at the accommodation to help guests maintain their physical well-being. This property has a wellness centre and a spa lounge featuring a treatment room, a Jacuzzi, and a sauna. There is a conference area and a business centre available for corporate travellers.

Licence number: 009-007-007445/2025

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Private parking is possible on site for free.
is available in public areas for free.
Other information
Breakfast
All visitors are offered a buffet breakfast for a fee. 
Pets
Pets are allowed on request.
Building
Number of rooms:349
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Governor Suite
  • Max:
    3 persons
King Room Mobility accessible
  • Max:
    3 persons
  • Bed options:
    1 King-size bed
  • Shower
  • Bathtub
King Suite
  • Max:
    3 persons
  • Bed options:
    1 King-size bed1 King-size bed and 1 Sofa bed
  • Tropical view
  • Shower
  • Coffee machine
Show 4 more room typesLess

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting
Swimming pool

Infinity pool

Air conditioning
Facilities for kids

Game room

Children's play area

Children's pool

Kids club

Private beach

Beach access

Private beach

Sun loungers

Beach umbrellas

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Cycling
  • Billiard tables
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room view

  • Ocean view
  • Tropical view
  • Partial View

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Curtains
Show all facilitiesHide facilities

Essential information about Conrad Tulum Riviera Maya

💵 Lowest room price 590 NZ$
📏 Distance to centre 21.1 km
🗺️ Location rating 9.2
✈️ Distance to airport 41.3 km
🧳 Nearest airport Playa Del Carmen, Quintana Roo, PCM

Location

Address
The address has been copied.
Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774
Map view
Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774
  • City landmarks
  • Hotels nearby

Reviews of Conrad Tulum Riviera Maya

8.1 /10
Great
185 reviews
Verified reviews  
Discover top-rated options through reviews we verify from our site and Booking.com.
Our guests’ reviewsWrite a Review
  • M
    Mickey
    United States
    left 4 reviews
    Wrote a review on 10 Jul
    Perfect
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    beautiful grounds
    attentive staff

    enjoy luxury in a beautiful oasis with good breakfast selection

    Fine grounds, attentive staff, luxurious atmosphere.

    King Room With Tropical View
  • G
    George
    United States
    Wrote a review on 08 Jul
    Great
    8.0

    Appreciated a flat-screen TV with cable channels, climate control, and a personal safe in the room.

  • D
    David
    United Kingdom
    Wrote a review on 08 Jul
    Very good
    7.0

    The breakfast itself is marvellous and the food is brilliant. The staff are affable and very attentive, managed the parking on-site.

  • W
    W.
    United States
    left 2 reviews
    Wrote a review on 19 May
    Nice
    Doesn't recommend the hotel
    Location7.0
    Rooms7.0
    Service5.0
    Dining6.0
    6.0
    fine pools
    kids' club
    slow service

    Loved the fine pools and the kids' club kept our children entertained. Service at restaurants could be better, often slow and missed orders.

    King Room With Ocean View
  • D
    Daniel
    United Kingdom
    Wrote a review on 09 May
    Very good
    7.6

    This place is fantastic with attentive and kind staff, and the restaurant serves delicious dishes.

  • R
    Russell
    United States
    left 2 reviews
    Wrote a review on 09 May
    Very good
    Recommends the hotel
    Location5.0
    Rooms6.0
    Service8.0
    Dining7.0
    7.0
    excellent food
    eager staff

    The food was excellent and the staff eager to help, but some days the room wasn't cleaned until late in the afternoon. Keep in mind that the location is a bit remote, so plan your outings accordingly.

    King Room With Partial Ocean View
  • E
    Earl
    United States
    left 1 review
    Wrote a review on 08 May
    Perfect
    Recommends the hotel
    Location7.0
    Rooms9.0
    Service10.0
    Dining9.0
    9.0
    elegantly designed rooms
    excellent breakfast buffet
    attentive staff
    remote location
    limited off-hotel activities

    Conrad offers a beautiful and serene environment, with spacious and elegantly designed rooms with great closet space and luxurious linens. The breakfast buffet is particularly excellent, with a wide variety of local and healthy options. The attentive staff provided excellent service throughout my stay, ensuring a relaxing work getaway.

    The remote location may limit off-hotel activities.

    King Room Ocean View
  • T
    Ted
    United States
    Wrote a review on 23 Apr
    Very good
    7.0

    Friendly staff and fantastic food makes this spot a top pick for a getaway.

  • J
    James
    United Kingdom
    Wrote a review on 22 Apr
    Great
    8.4

    During our short 7-night stay, we had a room with a relaxing jacuzzi bath 🛁. the restaurant served amazing food that we truly enjoyed.

  • J
    Joshua
    United States
    left 1 review
    Wrote a review on 20 Apr
    Nice
    Doesn't recommend the hotel
    Location6.0
    Rooms8.0
    Service5.0
    Dining5.0
    6.0
    spacious rooms
    beautiful pools
    casual dining

    A Mixed Bag Experience

    We enjoyed spacious rooms and beautiful pools, particularly the serene end pool. Our dining experience was hit or miss-enjoyed the casual restaurant fare but had a disappointing visit at Ukai. Pro tip, be ready for high taxi rates into town.

    King Room With Partial Ocean View
  • B
    Brad
    United States
    left 3 reviews
    Wrote a review on 19 Apr
    Perfect
    Recommends the hotel
    Location8.0
    Rooms10.0
    Service8.0
    Dining9.0
    9.0
    neapolitan pizza
    family-friendly vibe
    breakfast spread
    sketchy dining
    unprepared staff

    Oh man, let me just say the Neapolitan pizza was divine-I'm still dreaming about it! The resort's family-friendly vibe mixed with the relaxing atmosphere made it a blast. Plus, the breakfast spread was a feast for the senses-guac station anyone?

    Some dining spots outside the resort were a bit hit or miss and felt sketchy at times. While the beach crew was super friendly, their lack of preparation was noticeable.

    King Room With Tropical View
  • M
    Michael
    United States
    left 17 reviews
    Wrote a review on 12 Apr
    Perfect
    Recommends the hotel
    Location8.0
    Rooms10.0
    Service10.0
    Dining9.0
    10
    serene spa
    amazing breakfast

    would definitely go again

    The King Room with Partial Ocean View had great air conditioning, a comfortable balcony, and a private bathroom with free toiletries. The breakfast buffet was amazing with local dishes and a fabulous guacamole station. The spa was serene, offering couples massages and beauty treatments. The gym had all the equipment you need, too.

    King Room With Partial Ocean View
  • J
    James
    United States
    left 3 reviews
    Wrote a review on 11 Apr
    Perfect
    Recommends the hotel
    Location8.0
    Rooms10.0
    Service10.0
    Dining9.0
    10
    serene spa
    well equipped gym

    I loved the serene spa and the fine pools. The gym was really well equipped, and my King Room with Ocean View was spacious and beautifully designed.

    King Room With Ocean View
  • P
    Paul
    United Kingdom
    Wrote a review on 08 Apr
    Very good
    7.2

    We absolutely loved this place, the breakfast was amazing, and the food was brilliant, our room had great amenities like a personal safe, climate control, and a minibar.

  • T
    Tom
    United Kingdom
    Wrote a review on 30 Mar
    Very good
    7.4

    During my holiday, I booked a spacious triple room with multiple bathrooms which was very convenient.

FAQ about Conrad Tulum Riviera Maya

What are the top attractions to visit while staying at Conrad Tulum Riviera Maya hotel?
Akumal Beach as well as Akumal Ecological Center are among the top-rated landmarks accessible within 10 and 15 minutes drive from Conrad Tulum Riviera Maya hotel respectively.
Which airport is the closest to the Conrad Tulum Riviera Maya hotel?
The closest airport to the Conrad Tulum Riviera Maya hotel is Aeropuerto de Playa del Carmen airport (45 km) and it is reachable with a 33-minute drive.
Is there a parking at Conrad Tulum Riviera Maya?
Yes, Conrad Tulum Riviera Maya offers a car park on site.
What are our dining options during the stay at the resort?
Guests of the resort can dine just outside the property in a highly rated-8/10 according to reviews-seafood restaurant Mediterraneo offering Caribbean cuisine.
Can I have breakfast at the hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of the hotel.
What time is check-in and check-out at the Conrad Tulum Riviera Maya?
Guests of the Conrad Tulum Riviera Maya can check in from 15:00 to 23:59 and check out from 12:00.
What payment methods are available in Conrad Tulum Riviera Maya hotel?
At Conrad Tulum Riviera Maya hotel, you can pay using сash, American Express, and Visa.
What room types are available at the resort?
Presidential King Suite, King Room, and Governor Suite are among the room types available at the resort.
Which amenities are included in the rooms at Conrad Tulum Riviera Maya hotel?
Every room at Conrad Tulum Riviera Maya hotel includes a flat-screen TV with satellite channels as well as a laptop-sized safe for guests' security.
Is Conrad Tulum Riviera Maya hotel accessible to people with disabilities?
Yes, rooms with accessible facilities and wheelchair access are provided at Conrad Tulum Riviera Maya hotel for guests with special needs.
Which facilities are available in Conrad Tulum Riviera Maya hotel?
Conrad Tulum Riviera Maya hotel is equipped with a cash machine and currency exchange as well as a safe deposit box and 24-hour security service for safety purposes.
What spa facilities does the resort offer?
At a wellness area and a spa lounge featured at the resort guests can receive such spa procedures as beauty therapy, body wraps, and pedicure. Additionally, a treatment room, a Jacuzzi, and a sauna are offered on-site.
Is there a swimming pool in Conrad Tulum Riviera Maya hotel?
Yes, Conrad Tulum Riviera Maya hotel features a swimming pool.
Which children services are provided at the resort?
For guests staying at the resort with their children, babysitting will be extremely useful.

Best-Rated Conrad Hotels & Resorts Hotels around Tulum

Conrad Hotels & Resorts is a high-end hotel brand that offers luxurious accommodations, personalized services, and unparalleled amenities. From gourmet dining options to state-of-the-art fitness centers, Conrad Hotels & Resorts ensures that guests have everything they need for a comfortable and memorable stay. Whether you're traveling for business or pleasure, Conrad Hotels & Resorts has something for everyone. Experience the ultimate in hospitality with Conrad Hotels & Resorts.

Check rooms and rates
Check-in
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Rooms and Guests2 Guests, 1 room